At StartupSeven, we have full faith and confidence in our various range of services, solutions, and we constantly make an effort to live up to our customers expectations. Hence we have experienced negligible instances of refunds.
Following points are to be kept in mind for placing a request for a refund for any service:
- If any user changes their original requirements that were mentioned at the time of purchase, any change must be intimate to StartupSeven within 24 Hours of payment of service through an E-mail (refunds@StartupSeven.in) and in such case a credit note will be issued after the deduction of any fees paid to Government and professional fees accrued. The amount credited can be used for availing any other service by StartupSeven but can not be withdrawn. No Refund will be initiated in case there is any delay in placing a request for a refund.
- If the requested documents and information are not provided on time for completion of a particular service, or there are delays in providing requested inputs, in such a case, no request for refund will be entertained by StartupSeven, owing to the time invested in the consulting provided.
- In case of delay in providing service due to Force Majeure event which refers to war, riots, fire, flood, hurricane, typhoon, earthquake, lightning, explosion, strikes, lockouts, slowdowns, prolonged shortage of energy supplies, and acts of central or state governmental action prohibiting or impeding any party from performing its respective obligations under the contract. StartupSeven will not be under any breach of Service contract for cessation, interruption, or delay due to the stated reasons, and hence no refunds will be initiated for the said reasons.
- In case of a refund request for any service, which in our sole discretion, holds reasonably valid, is placed with us, within 24 hours of making the payment through an E-mail (refunds@StartupSeven.in), we shall may initiate a refund within 2-3 working days (with deduction/without deduction of a cancellation fee (@20% of the professional fee and the fees paid to government authorities, if any).
- After completion of the service as per the scope of work, no refund will be initiated.
StartupSeven shall not be liable to refund any amount over and above the fee paid by the user for any specific service.
Refund in case of Subscription Services
In an unfortunate case where you decide to revoke your consent to the recurring payment instructions, you need to intimate us via an e-mail (refunds@StartupSeven.in) at least 30 days in advance. If you do not communicate your consent within the said period, StartupSeven shall not be liable for any charge applied to your account.
For Example: if your subscription renewal date is the 1st of each month, and you have intimated us on the 25th of July, hence your subscription will continue till the end of August, and you will not be charged for the month of September on the 1st of September and onwards.
Subscription services are services tied up in a bundle for various time frames, monthly, quarterly and yearly basis, in case of a request for cancellation of any service, no refunds or credit will be provided for any unutilized portion of the services or for any previous subscription periods.